We recently announced the new boxes that will be standard to Pin Box, and we know a lot of people would want to get ahold of these new designs - especially for previously released pins in their collections. Fret not, because with the new Box Replacement Programme, no one will be missing out!
Below is a list of boxes which are currently available, as well as an explanation on how you can be eligible for this programme.
Currently Available Replacement Boxes
Gluttonous Bass - Zero no Kiseki - Pin Box Legend Of Heroes 01
Junior Bracer Emblem - Trails In The Sky - Pin Box Legend Of Heroes 02
Erebonian Empire Emblem - Trails of Cold Steel - Pin Box Legend of Heroes 03
Liberl Kingdom Crest - Trails In The Sky - Pin Box Legend Of Heroes 04
Bracer Emblem - Trails In The Sky - Pin Box Legend Of Heroes 05
For any of the pins listed above, if you have previously placed an order with us before, you are eligible for a free replacement box.
Here's what you need to do:
- Place a new order from our website for any physical product.
- Include in your notes your previous order number. If your previous order was placed from another account, we may need to get in touch to confirm your order.
- That's it! For each pin in those previous orders, we'll include a replacement box! (Note that we only have replacement boxes available from the list above.)
We understand some of you may be disappointed that you have to place an order to receive your replacement box(es).
The reason is that those shipping costs you see at checkout are what it costs us (or less than it costs us), and from a financial standpoint, we aren't in the position to be able to ship out replacement boxes to every of our previous customers.
By placing a separate order, the bulk of those costs will be covered, and we don't mind paying extra to make up the difference.
With regards to other Pin Box releases, we only intend to update new box designs for the Ys VIII releases of Adol, Dana and Paro. Again, financial limitations are why these are not available right now. We'll share more when we are able to.
Please note that the replacement programme is only available while stocks last, and we can't guarantee how long that will be, any orders placed with these requested will be shipped out at the same time as the pre-orders for the respective pins.