Delivery Policy

Estimates of delivery times for all available shipping options at checkout.

Please note, payment is at the point of placing an order/preorder, not at despatch.

All delivery times listed are an estimation only, from when shipped.

Processing time can vary. Orders are processed 9am-3pm, Monday to Friday.

Weather conditions, postal problems or customs may sometimes cause delays with your orders.

If you have not received your order within 15 working days (UK) and 20 working days (non-UK), please contact us as soon as possible with all your order details and we will endeavour to help.

Local postal services may charge additional handling/service fees/taxes, which - if applicable - are payable by the recipient, not Pin Box.

Pre-Order delivery dates are from when products are marked as in stock and have been processed. Orders containing both in-stock and preorder items will be despatched once all items are available. 

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