What Is The Box Replacement Programme?
On March 22nd 2021 we announced the standard size for our boxes going forward would be changing. As collectors ourselves we knew that customers who had purchased Pin Box releases prior to this change would want the new standard in order to have a matching set. With the Box Replacement Programme, no one will be missing out!
Below is a list of boxes which are currently available, as well as an explanation on how you can be eligible for this programme.
Available Replacement Boxes
Available until 01 June 2023
Little Paro - Ys VIII - Pin Box Ys 01
Adol - Ys VIII - Enamel Pin - Pin Box Ys 02
Dana - Ys VIII - Enamel Pin - Pin Box Ys 03
Available Until 01 June 2022
Gluttonous Bass - Zero no Kiseki - Pin Box Legend Of Heroes 01
Junior Bracer Emblem - Trails In The Sky - Pin Box Legend Of Heroes 02
Erebonian Empire Emblem - Trails of Cold Steel - Pin Box Legend of Heroes 03
Liberl Kingdom Crest - Trails In The Sky - Pin Box Legend Of Heroes 04
Bracer Emblem - Trails In The Sky - Pin Box Legend Of Heroes 05
Eligibility
For any of the pins listed above, if you have previously placed an order with us for the original PIN BOX release of those pins that came in a slim box, you are eligible for a free replacement box.
Please note: Pin.Limited pins are NOT included in this promotion. This promotion is to allow early adopters of the new Pin Box designs to be able to have a matching collection of boxes that matched the standard that we use now.
Here's what you need to do:
- Place a new order from our website for any physical product.
- Include in your notes your previous order number. If your previous order was placed from another account, we may need to get in touch to confirm your order.
- That's it! For each pin in those previous orders, we'll include a replacement box! (Note that we only have replacement boxes available from the list above.)
If you have any queries regarding the Box Replacement Programme please contact our support!