Why Is My Tracking Not Working?

International: If you have a Transglobal Express Tracking number (Numbers that start with TP) you can track it using their website.

All other packages are sent out via Royal Mail. There will be a gap of up to 48 hours for your parcel to go through their system and for tracking to go live which you can follow on the Royal Mail website.

Domestic: We use Royal Mail and your tracking won't update until delivery has been attempted. At which point you can track it via the Royal Mail website.

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